Credits are the currency used on our platform to download and use 3D models. Different models may cost different amounts of credits depending on their complexity and licensing.

Yes, you can upgrade your plan at any time. Your new credits will be added immediately to your account, and you'll be charged the prorated difference for the remainder of your billing cycle.

Credits from paid plans do not expire as long as your account remains active. Free credits from the Free plan expire after 30 days if not used.

When you run out of credits, you can purchase more through any of our plans. Your account will remain active, but you won't be able to download new models until you have sufficient credits.

We don't offer refunds for unused credits, but they remain in your account for future use and don't expire for paid plans.

Yes, we offer custom enterprise plans for large teams and organizations with specific needs. Contact our sales team to discuss your requirements.